At JT Pickfords, the well-being of both our customers and staff are our top priority. As such, we are taking every possible precaution to ensure the safety of everyone concerned. We'd like to reassure you that, where possible, all orders will continue to be delivered as normal, with the following changes to protect both you and our delivery team.
Signing For Your Delivery
For deliveries requiring a signature, our drivers/couriers will not ask you to sign a delivery note or an hand-held device. Our drivers/couriers will temporarily do this on your behalf. This will only happen when the customer opens the door and gives their name for security reasons. The driver/courier may also take a photo of the goods on your doorstep.
If we need to deliver a parcel that won’t fit through your letterbox, the driver will place the parcel on your doorstep. The driver will knock on the door and step back two metres. The driver will explain that due to extra precautions over Coronavirus, we will not be requiring a signature. The driver will ask for the recipient’s surname which will be then be entered by the driver as proof of delivery. If no one answers the door, the driver will leave the usual calling card and return the item to base.
Local 2 Person Delivery Service
For large orders delivered locally by our 2 person delivery team, your order will be delivered to your doorstep or in to a garage or outside building. The delivery team will not be able to enter your property but will ring you ahead of your scheduled delivery time to ensure we provide the best possible service. When carrying your items, the delivery team will remain at least 2 metres away from you or anyone on your property. Instead of taking your signature, they will take your name and may also take a photo of the goods.
During these extraordinary times, we will continue to adapt our service in line with government guidance. Please continue to check back for regular delivery updates.
Delivery Rates (UK Mainland)
All of our products available on our website have a delivery rate which is displayed on the product page to assist you. When you combine 2 or more products then your delivery costs will be calculated at the checkout. Please see the table below for estimated delivery prices. The final price is dependent on your postcode.